“Becoming KnowBedBugs certified is one of the best things we have done for the PR of our company. Kurt was extremely hands on with training and certifying the staff. We thought we were well-informed about bed bugs, but he taught us so much! The Standard Operating Procedure binder that we received stays right at our front desk. It is a great tool when dealing with customers and putting their minds at ease. We have learned how to better handle guest complaints, questions, and incidents (should they arise). I can confidently say we have received reservations from guests strictly because we are KnowBedBugs certified.”

Megan Rynkiewicz
General Manager
The Burgundy Inn
Platinum Certified 2016

“I just wanted to take a moment to thank your team for assisting our property during the training and certification process. Everyone has been very professional and patient while making sure we reach 100% completion, and always helpful and supportive with any questions. The course is very informative and easy to navigate. It definitely trains the staff on what to watch for in detail. Thank you again for all of your support!”

-Sue Edwards
Crown Plaza Memphis Downtown
Platinum Certified 2017

“All lodging operations are susceptible to the threat of bed bugs. We are proud to have earned the Platinum Certification from KnowBedBugs, exemplifying our staff’s excellence in recognition and management of this issue!”

-Josh Rigsby
General Manager
Holiday Inn Express Blacksburg
Platinum Certified 2018

“It was great  working with you. Your training was well received by the team. I am looking forward to continue working with you. I called you when we got new staff right away. We want to renew every year. There is tremendous value in what you are doing”

-Martin Mohabir
General Manager
Holiday Inn Washington/College Park
Platinum Certified 2017

“The training is very helpful and easy to complete, my staff also took it in Spanish and passed.  Overall this is a great tool.”

-Sergio Mier
Director of Housekeeping
The Whitehall Houston
Platinum Certified 2018

We train & certify staff to detect bed bugs before your guests do, and to work professionally with guests when bed bug incidents occur.

Information for Hotels